Newsome takes great pride in achieving high levels of customer retention. Our loyal customers tell us that they prefer our personal, in-house call support team, as well as direct access to our expert technicians so our customers can be confident they’re receiving qualified advice.
What we offer:
- 24/7 availability.
- Technical and professional service.
- An adaptable team who can work with you across all types of systems.
- Breakdown cover for Newsome’s products and including those from other manufacturers.
- An emergency call-out service, fully manned by our own employees.
- Courtesy rentals as a contingency with regulatory F-Gas checks, water treatment, oil analysis and refrigerant circuit maintenance.
Newsome’s breakdown support team are always here to provide you with swift and efficient emergency breakdown assistance, with a commitment to delivering reliable and professional services.
We offer comprehensive emergency breakdown services 24/7 for all applications whether they’re installed by Newsome or another manufacturer, providing you with peace of mind when you need it most. Our round-the-clock availability ensures that we are always ready to provide assistance, no matter the time of day or night.
Contact us here for our breakdown service and we will respond promptly to your request.
Whether spares are required to support an emergency breakdown, contingency plan or PPM regime Newsome maintains a high stock level & have the ability to facilitate spare parts for all major equipment manufacturers. available on a next day delivery basis throughout the UK.
Effective water treatment is critical to the performance of any hydraulic circuit containing water or a water glycol mix.
Newsome has dedicated a range of inhibited glycol-based products specially created for use within cooling & heating circuits, contact us for more information on how we can assist.
For business-critical applications where downtime is not an option, Newsome can provide contingency plans to enable optimum response times to critical equipment failures. We can provide planning and asset management for industrial heating, industrial dehumidification, or industrial cooling. Get in touch to find out more about how we can help you with your temperature control contingency planning.
We can also offer remote monitoring and fuel management as a complete service to keep your operation running.
Regular industrial chiller servicing and planned maintenance regimes are the most effective way of ensuring your temperature & humidity control equipment remains operational and efficient over its working life.
Newsome service technicians carry out thorough checks on all equipment no matter what the level of service contract provision is agreed. It is significantly important that a PPM regime is viewed as an opportunity to service equipment and to recommission the equipment & review the data for comparison purposes.